Privacy Policy - Brockley Skip Hire
Introduction
At Brockley Skip Hire, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By engaging with us, you agree to the terms outlined in this policy.
Information We Collect
Personal Data
We may collect personal information that you provide directly to us when you:
- Register for an account
- Make a booking
- Contact our customer service
- Subscribe to our newsletter
The types of personal data we collect include:
- Name
- Email address
- Phone number
- Postal address
- Payment information
Non-Personal Data
We also collect non-personal information, such as:
- Browser type and version
- Operating system
- IP address
- Pages visited on our website
- Time and date of visits
How We Use Your Information
To Provide and Improve Our Services
Your information helps us deliver the services you request and improve our offerings. This includes:
- Processing and managing your skip hire bookings
- Customizing our services to better meet your needs
- Enhancing user experience on our website
To Communicate with You
We may use your contact information to:
- Send you order confirmations and updates
- Provide customer support
- Inform you about our latest offers and promotions
To Comply with Legal Obligations
We use your information to comply with applicable laws and regulations, including:
- Accounting and tax requirements
- Fraud prevention and protection
- Responding to legal requests
Data Sharing and Disclosure
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our business, such as:
- Payment processors
- Logistics and delivery partners
- Marketing and advertising agencies
These third parties are obligated to protect your information and use it solely for the purposes specified by us.
Legal Requirements
We may disclose your information if required by law, such as to comply with a subpoena, legal process, or governmental request.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include:
- Encryption of sensitive data
- Regular security audits
- Access controls and authentication protocols
While we strive to safeguard your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Access and Update Your Information
You have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal data under certain circumstances
Opt-Out
You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or by contacting our customer service.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how our website is used. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
By continuing to use our services, you agree to the terms of this Privacy Policy.